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Author Archives: Terry

Customer Service

November 18, 2011 – 10:19 am

Dixie Huey, of Trellis Wine Consulting  and Allan Wright, of Zephyr Adventures, teamed together to present the top ten customer service suggestions. These items were general enough to apply to tasting rooms, touring companies, travel organizations as well as writers. The presenters started with number 10 which was to know your ethos. This includes your […]

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Michael Mondavi Driving Wine Tourism

November 17, 2011 – 7:40 pm

In a presentation at the Wine Tourism Conference today, Michael Mondavi told the story of how he literally drove wine tourism to the Robert Mondavi Winery. In the winery’s early years, travelers from San Francisco would drive past the winery on their way to Clear Lake. They would also pass the winery on their way […]

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How to Increase Wine Tourism in an Area with no Wineries

November 17, 2011 – 9:45 am

Bear with me for awhile on this one. At the Wine Tourism Conference in Napa, Paul Wagner, founder of Balzac Communications and Marketing, discussed how to increase wine tourism even when there are no wineries in an area. Not all regions have the numbers of wineries one can find in Napa County and Sonoma County […]

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Is there a Return on the Investment of a Tasting Room?

November 16, 2011 – 5:00 pm

The second session of the Wine Tourism Conference was started by Steven S. Cuellar, Ph.D. Department of Economics, Sonoma State University. Dr. Cuellar wanted to discover if there was a difference in direct to consumer sales between high trafficked tasting rooms and those that experienced low traffic. He studied two wine regions. The high traffic […]

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Who Is not Attending the Wine Tourism Conference?

November 14, 2011 – 12:13 pm

As I spent time looking over the list of people attending the Wine Tourism Conference this week in Napa, I noted those states and provinces that would be represented. Obviously California has an overwhelming presence. However many of the California wine regions that will attend the conference are regions that Kathy and I have not […]

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Lake Erie North Shore Wine Region

November 11, 2011 – 7:20 am

We spent three days traveling to wineries in the Lake Erie North Shore Region of Ontario. Many of the wineries are within a few miles of the shore of Lake Erie and enjoy the moderating effects the lake has on vineyards. Twelve wineries dot the landscape from Windsor to Blenheim and south. Expect to taste […]

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Lake Erie North Shore Wineries and Vineyards Mourn the Passing of Gord Mitchell

November 9, 2011 – 6:51 pm

Gord Mitchell was a winegrower and owner of Sprucewood Shores Estate Winery. Gord Mitchell, 66, died suddenly this past weekend stunning family, friends and the wine industry in western Ontario. Kathy and I met Gord in August 2008. Gord filled some wine glasses with Pinot Grigio and then sat down with us to talk about […]

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Use Clairette de die Cuvée Impériale as a Cocktail Base

November 9, 2011 – 7:14 am

Clairette de die Cuvée Impériale is produced by Jaillance. On the Jaillance So’ Fresh website there are recipes for cocktails made with the Clairette de die Cuvée Impériale. Not having the ingredients, I decided to experiment. One recipe called for rye whisky. So I wondered what would happen if I substituted Bourbon. The recipe calls […]

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Clairette de die Cuvée Impériale for Thanksgiving Day

November 8, 2011 – 7:30 am

This low alcohol sparkling wine should be on your Thanksgiving wine list. The sparkling wine is a blend of mostly Muscat and some Clairette. With its slightly sweet taste, consider pouring a glass of this sparkling wine as Thanksgiving Day guests arrive. The straw colored wine has an aroma of orange blossoms and honeysuckle. There […]

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Return Call

November 3, 2011 – 7:50 am

I’ve been thinking about wine tourism of late. One reason is to prepare for the upcoming Wine Tourism Conference on November 16th and 17th in Napa, California. Another reason wine tourism is on my mind is to prepare a presentation I’m going to make at the International Wine Tourism Conference in Puglia, Italy January 30th […]

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